Privacy policy

This policy is operated by [Operator legal entity name — confirm with RBWM before launch], trading as U Want Taxi.

What we collect

When you call, book, or use the contact form, we collect the information needed to arrange your journey: name, phone number, email address (if given), pickup and destination, and any message you send us. Call recordings may be kept by our call-tracking provider for quality and dispatch purposes.

How we use it

Solely to arrange and deliver your taxi journey, respond to your enquiry, and meet our regulatory obligations as a licensed private hire operator. We do not sell your data.

How long we keep it

Contact form submissions are retained for no longer than 24 months.

Analytics

We only load analytics scripts after you accept our cookie banner. See our cookie policy for detail.

Your rights

Under UK GDPR you can ask what we hold on you, ask us to correct it, or ask us to delete it. Contact us using the details on our contact page.